The Pinnacle Of Technical Communication

OH. MY. GOD. The AUDACITY of this support conversation! 😱 First, they're like "I have a problem with Outlook" without ANY details. Then when asked what SPECIFICALLY isn't working, their profound, earth-shattering response is just... "Outlook." THAT'S IT. No elaboration! No error message! Just... "Outlook." This is the tech support equivalent of telling your doctor "I'm sick" and when they ask about symptoms you just repeat "SICKNESS." I'm having an existential crisis just witnessing this level of communication breakdown!