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The eternal paradox of debugging: You need uninterrupted focus to solve the problem, but management's definition of "support" is checking in every 15 minutes to ask why it isn't fixed yet.
Nothing kills productivity quite like the constant "is it fixed yet?" phone calls that somehow count as "helping." The irony of spending 94% of your time explaining why you haven't fixed something instead of actually fixing it is painfully real. Some things never change, even since the 1970s!
