Well at least they’re honest…

[text] Job description We wont lie. You will hear Whats my login one trillion times and you will have to say Have you tried turning it off and on again with a straight face. Its not rocket science which is why this 1st Line Service Desk Engineer role pays around 20000 not 200000 but we will throw in free beer on Fridays. Youll be dealing with customer issues from the first ticket to resolution. And of course youll be dealing with dummies who think toolkits are what Dad keeps in the garage and who dont know networks from nachos. Thats pretty much all youll do day in day out so if youd rather eat your own face than be polite to people every damn day stop reading. Equally shrinking violets need not apply. Youll be interacting with a range of VIP and highly demanding senior stakeholders. You should embrace no not literally rather than fear them. High EQ and diplomatic skills are paramount as is the confidence and credibility to challenge and push back where appropriate. Still here Cool. We also need you to document every step. So explain stuff to customers and write it down. Officially this is retaining system knowledge. Really its so when someone deletes the wrong thing and plunges half of Europe into darkness you can prove you didnt tell em to do it.