Programmer 
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14:35 Search Jobs based on your profile O Job description We won’t lie. You will hear "What’s my login?" one trillion times, and you will have to say, "Have you tried turning it off and on again?" with a straight face. It’s not rocket science, which is why this 1st Line Service Desk Engineer role pays around 20,000 not 200,000 but we will throw in free beer on Fridays. You’ll be dealing with customer issues, from the first ticket to resolution. And, of course, you’ll be dealing with dummies who think toolkits are what Dad keeps in the garage, and who don’t know networks from nachos. That’s pretty much all you’ll do, day in, day out, so if you’d rather eat your own face than be polite to people every damn day, stop reading. Equally shrinking violets need not apply. You’ll be interacting with a range of VIP and highly demanding senior stakeholders. You should embrace (no, not literally) rather than fear them. High EQ and diplomatic skills are paramount, as is the confidence and credibility to challenge and push back where appropriate. Still here? Cool. We also need you to document every step. So explain stuff to customers, and write it down. Officially, this is "retaining system knowledge". Really it’s so when someone deletes the wrong thing and plunges half of Europe into darkness, you can prove you didn’t tell ’em to do it. in Easy Apply Save