Customer service rep: "I'm not allowed to tell you how to bypass our paywall."
Also customer service rep: *proceeds to explain exactly how to bypass the paywall while technically denying help*
It's the digital equivalent of saying "Whatever you do, don't look in that drawer where I definitely didn't hide your birthday present." The beautiful malicious compliance of someone who hates their job just enough to follow the rules while completely undermining them. Corporate paywalls: 0, Chaotic good customer service: 1.