They're Called Users

The eternal 4:16 AM chat that haunts every dev team. Matt's casually suggesting to "just test in prod" like it's totally normal to use your paying customers as guinea pigs. Then Kitty drops the savage truth bomb we all secretly agree with – your production environment's most thorough testers are the poor souls who actually use your product. Nothing finds edge cases quite like thousands of real users doing things you never imagined possible with your code. It's not a bug, it's a surprise feature discovery program!