You Can't "Skill Issue" Your Way Out Of Bad UX

The eternal battle between frontend and backend continues! Some software devs love to dismiss terrible UX as a "skill issue" – as if users should need a PhD to navigate your janky interface. "Oh, you can't find the submit button that's hidden behind three hamburger menus and requires a secret handshake? Sounds like a YOU problem." Meanwhile, that butterfly of awful design keeps fluttering away, ready to torture the next unsuspecting user. Pro tip: if your grandma can't use it, it's not the user who needs more skills.