Sla Memes

Executives laughing hysterically at the fantasy they sell to clients about perfect cloud reliability. Meanwhile, every DevOps engineer watching this just had a nervous eye twitch remembering that 3 AM incident when AWS us-east-1 went down and took half the internet with it. The classic corporate disconnect between sales promises and technical reality—where uptime SLAs meet cold, hard distributed systems theory. Five-nines reliability? Sure, if you don't count "planned maintenance."