You're sitting there watching your cursor move on its own, clicking through menus you didn't open, typing commands you didn't write. It's like watching a ghost possess your machine, except this ghost has admin privileges and knows exactly where your problem files are hiding. The IT person is in complete control while you just sit there like a passenger in your own computer, feeling oddly violated yet grateful. It's the weirdest mix of helplessness and relief—like someone else doing your dishes but you have to watch them reorganize your entire kitchen in the process.