The sacred scrolls of tech support revealed! Every IT person's daily mantra consists of asking if it's plugged in (while silently judging your cable management), suggesting the universal fix of turning it off and on again, insisting you update your perfectly functional 3-year-old system, and when all else fails, dropping mysterious command line incantations like chkdsk and dism that might as well be summoning demons. The judgy cat represents every support person's internal expression while keeping a professional voice on the call. These five horsemen of tech support have solved approximately 99% of all computer problems since the dawn of time.