Developer assumptions Memes

Developer: "Tea bags are so intuitive they don't need instructions." End user: *dunks entire tea bag, wrapper and all, into hot water* And that's why we write documentation for even the most "obvious" features. Users will find ways to break your software that you couldn't imagine in your worst fever dreams. The line between intuitive and incomprehensible is thinner than your project deadline.

BEHOLD! The eternal lie every developer tells themselves when skipping proper documentation! "Don't worry, it's super intuitive, the user will know how to use it" they proclaim with unfounded confidence, while the poor user (represented by that absolutely CONFUSED dog) tries to figure out how to enter a doghouse THROUGH THE ROOF instead of the gaping entrance! This is the EXACT SAME ENERGY as releasing software with zero tutorials and then wondering why users are filing 47,000 support tickets! The audacity! The delusion! The sheer hubris of thinking your UI is "intuitive" when users can't even find the login button! I'm having flashbacks to every product meeting where someone said "it's self-explanatory" and I nearly threw my laptop out the window!