Nothing says "I prioritize your emergency" quite like showing up three days after the ticket was filed. The stance really sells it—hands on hips, radiating the energy of someone who definitely didn't stop for coffee twice on the way over. You called it a P1 incident, they heard "eventually." The "as quickly as I wanted to" is doing some heavy lifting here, carrying the weight of seventeen other tickets, a lunch break, and that one user who keeps asking if they need to download more RAM.