The EXCRUCIATING PAIN of hearing someone call the monitor "the computer" or explain how they "downloaded more RAM" from a sketchy website! That face is the PHYSICAL MANIFESTATION of every developer's soul slowly leaving their body while nodding politely through gritted teeth. We're just sitting there, blood pressure skyrocketing, mentally screaming "IT'S NOT A VIRUS, YOUR COMPUTER IS SLOW BECAUSE YOU HAVE 47 CHROME TABS OPEN WITH FACEBOOK GAMES!" But instead we smile and say "Have you tried turning it off and on again?" because we're professionals... dying inside, but professionals.